Provincial Disaster Management Authority

Government of Sindh

Provincial Emergency Operation Center (PEOC)

An effective response to disasters and emergencies requires strong nexus of coordination, communication and information sharing between key stakeholders and decision-makers to lessen the effects of hazards. For better vertical and horizontal coordination and information sharing, PDMA Sindh has established Provincial Emergency Operation Centre (PEOC) operated on a 24/7 basis for rapid and reliable coordination between the national, provincial, and district disaster management authorities. The PEOC is equipped with Information Management and Emergency Response Facilities with skilled and trained manpower to support disaster management.
For the smooth operation of emergency activities, the PEOC works under defined Standard Operating Procedures (SOPs). These SOPs are broadly categorized into three sections:
  • Action on Receipt of Early Warning, Safe Evacuation, Search and Rescue, Initial Assessment, Relief Distribution, Recovery and Deactivation of Response.
  • Coordination and Information Dissemination
  • Contingency Planning and Response Actions
  • PEOC activates in situations when the magnitude or extent of a disaster or emergency is beyond the capacity of the districts.
  • For localized emergencies, the situations are dealt with the regular operating mode of the emergency management services in the district and the concerned District Disaster Management Authority take the operational lead in response.
  • For major disaster threats, PEOC serves as the centre for receiving an early warning and issuing information to DDMAs and where necessary to the public for taking preventive measures. Also leads the coordination and management of relief operations in affected/calamity-declared areas.
  • PEOC coordinates with all concerned departments and humanitarian agencies during response and rehabilitation for early recovery. Coordination with community-based associations, volunteers, NGOs/INGOs, and other relevant institutions involved in disaster management.
  • In a standby position, PEOC is alert and ready to start emergency operations. The PEOC coordinates with concerned departments like NDMA, PMD, etc. for regular updates on likely disaster events. Once the threat is established, the PDMA approves the alert and activates the response mechanism of PEOC and District Disaster Emergency Response Centres (DEOC).
  • Once PEOC and DEOC activation is approved or issued, both centres remain fully operational on a 24/7 basis and establish coordination with all concerned departments. Collect regular updates on the disaster situation, after normalization of the situation and with mutual consultation and with a decision of senior management to issue a stand down or disaster deactivation call and circulate a final report on emergency operations with stakeholders.
  • Contact information of relevant government officials, influential personnel, political figures, volunteer groups, social welfare organizations and communities of high disaster-risk-prone areas are collected and maintained by PEOC and DEOC. For establishing quick liaison and coordination this contact information is used by both PEOC and DEOC. In addition to these contacts, PEOC arranges random SMS alerts, robot calls etc. through commercial cellular services.
  • Assessment of disaster risk and elements at risk and dissemination of information to concerned departments. Daily briefings on disaster events, search and rescue operations, damages and losses, recovery, and rehabilitation.
  • Damage data collection through satellite images and coordination with district administrations and other concerned authorities.
  • Generating daily situation reports, rainfall reports, and monitoring of the current situation of the province through GIS operations.